In this episode, Amy shares the 10 things you need for a successful “Plan Your Visit” page on your museum's website. This page is often your visitors' first experience with your museum and you want to make a good impression.

In this episode, Amy shares the 10 things you need for a successful “Plan Your Visit” page on your museum's website. This page is often your visitors' first experience with your museum and you want to make a good impression.

In this episode, Amy shares the 10 things you need for a successful “Plan Your Visit” page on your museum's website. This page is often your visitors' first experience with your museum and you want to make a good impression.

In this episode, Amy shares the 10 things you need for a successful “Plan Your Visit” page on your museum's website. This page is often your visitors' first experience with your museum and you want to make a good impression.

In this episode, Amy shares the 10 things you need for a successful “Plan Your Visit” page on your museum's website. This page is often your visitors' first experience with your museum and you want to make a good impression.

In this episode, Amy shares the 10 things you need for a successful “Plan Your Visit” page on your museum's website. This page is often your visitors' first experience with your museum and you want to make a good impression.

In this episode, Amy shares the 10 things you need for a successful “Plan Your Visit” page on your museum's website. This page is often your visitors' first experience with your museum and you want to make a good impression.

In this episode, Amy shares the 10 things you need for a successful “Plan Your Visit” page on your museum's website. This page is often your visitors' first experience with your museum and you want to make a good impression.

In this episode, Amy shares the 10 things you need for a successful “Plan Your Visit” page on your museum's website. This page is often your visitors' first experience with your museum and you want to make a good impression.

Amy shares the question she is asked the most by museums and the answer. 

In this really short episode, Amy walks you through a Do-it-Yourself communications audit for your museum. Doing a communications audit will give you that birds eye view of all of the places you use your brand messaging for your museum.

Today Amy is talking about media relations at your museum. She gives her best tips and talks about what she has learned after doing media relations in museums for 30 years.

In this episode, Amy tells the story of her first summer at a museum how her co-workers helped her with homesickness, and how they did a summer reset for fall. She shares 8 Summer Vibes tips for your summer.

Amy welcomes her first podcast guest, Tacey Atkinson of Customers First. They talk about the connection between employee attrition and customer retention. Tacey shares her tips for creating a customer-centric culture and how it can benefit your museum.

On this episode, Amy talks about the importance of a brand, especially brand messaging. The words you choose to represent your museum will tell the world what they can expect from your museum. 

What is brand love and why is it so important for your museum? Brand Love is Amy’s three-part strategy to help your visitors fall in love with your museum so much that they come back and bring a friend. In this episode, Amy gives an overview of each one and talks about the reason why you need all three for your visitors to become lifelong fans. 

Keeping track of your museum's numbers is so important. In this really short episode, Amy teaches you how to set up a spreadsheet so that you can begin recording your numbers today.

In this episode, Amy talks about the last of the four pillars in the People First Framework—Practice. The People First Framework creates a new way to work at your museum, a way to work that will create a healthy workplace internally that you and your coworkers love. Like any skill that we want to work into our daily life, practice is essential. Practicing the processes that the People First Framework has created is key to making them become habits.

Museum employees find themselves being reactive instead of being able to be proactive in their work. You are reacting to the next phone call or question or external email or request. At the end of the day, you think, "I didn't get anything done that I had to do today."

In this episode, Amy talks about process and how creating processes can set you up to be proactive instead of reactive at your museum job.

Planning is crucial for setting goals, prioritizing tasks, and managing time effectively. When done collaboratively with coworkers at your museum, it can be a game changer. In this episode, Amy talks about the impact that planning with your colleagues can have on productivity, and she gives you an agenda you can use for an annual planning workshop for your museum.