What is brand love and why is it so important for your museum? Brand Love is Amy’s three-part strategy to help your visitors fall in love with your museum so much that they come back and bring a friend. In this episode, Amy gives an overview of each one and talks about the reason why you need all three for your visitors to become lifelong fans. 

Keeping track of your museum's numbers is so important. In this really short episode, Amy teaches you how to set up a spreadsheet so that you can begin recording your numbers today.

In this episode, Amy talks about the last of the four pillars in the People First Framework—Practice. The People First Framework creates a new way to work at your museum, a way to work that will create a healthy workplace internally that you and your coworkers love. Like any skill that we want to work into our daily life, practice is essential. Practicing the processes that the People First Framework has created is key to making them become habits.

Museum employees find themselves being reactive instead of being able to be proactive in their work. You are reacting to the next phone call or question or external email or request. At the end of the day, you think, "I didn't get anything done that I had to do today."

In this episode, Amy talks about process and how creating processes can set you up to be proactive instead of reactive at your museum job.

Planning is crucial for setting goals, prioritizing tasks, and managing time effectively. When done collaboratively with coworkers at your museum, it can be a game changer. In this episode, Amy talks about the impact that planning with your colleagues can have on productivity, and she gives you an agenda you can use for an annual planning workshop for your museum.

Your relationships at work can impact your productivity and job satisfaction. In this episode, Amy reviews the Four P’s of the People First Framework, her framework for internal communications strategy. Then she talks about the first P—people. She discusses the significance of work relationships and gives key tips and strategies for how to improve them.

Using her People First framework—People, Planning, Process, and Practice—Amy outlines actionable strategies for cultivating a supportive and productive museum environment.

In this episode, we'll get to know each other a bit better and I'll share the behind the scenes story of how and why this podcast came to be.

Check out the trailer for my new podcast, “Love my Museum,” launching April 2nd.